Our preventive maintenance plans help to ensure optimal instrument health is achieved for long durations of time. Unplanned downtime can be reduced and your instrument’s lifecycle extended with a preventive maintenance plan, which is the simplest and most straightforward maintenance strategy to implement. It requires following manufacturer recommendations and establishing a standard maintenance schedule for critical assets and equipment. Our specialists can service your instrument on a regular schedule, with a particular focus on planning resources, such as needed supplies or parts

A Bruker-certified engineer from Micro Photonics will arrive on-site to resolve any maintenance or service issues you require to keep your instrument running optimally and to limit downtime. Service visits are also beneficial to ensure the mechanical components of your instrument are well lubricated and aligned.

Bruker Micro-CT systems come with one-year factory warranties, which are supported by Micro Photonics in the United States.

You have the choice of continuing coverage on your micro-CT with three different options of extended warranties offered by Micro Photonics, from single visit PM visits to full coverage of the micro-CT instrument.  Our goal is to keep you getting the best results to advance your research, while minimizing unplanned downtime.

Our applications specialists offer customized on-site training to provide your team with best practices in the use of your SkyScan instrument and is geared towards helping you and your team to get the best results in your specific application. In addition to on-site training, limited online training is also available.

Seth Hogg, PhD, manages our day-to-day micro-CT scanning services and is our first point of contact for customers seeking support with micro-CT instruments in their own labs, providing help with using the SkyScan software online, on the phone, and with video training tips.

Do you need quality micro-CT results but don’t have an instrument at your facility? Our team is composed of nationally recognized micro-CT experts with specialists in materials science; consumer foods and packaging; bone morphometry; and geology; and biology. We can quickly answer your scientific questions with standard turnaround times for most projects– within two weeks of samples arriving in the laboratory. Faster turn around times are available as well as necessary. In addition, our Micro Photonics Evaluation and Testing Laboratory allows us to demonstrate the capabilities of the Bruker SkyScan systems to our customers. Visit our Laboratory Services page to find out more or request a demo.